Privacy Policy

We collect information you provide directly to us, such as when you request a demo, contact our sales team, or communicate with us. This may include your name, work email address, company name, job title, and any other information you choose to provide.

We also collect information automatically when you use our website, including log data (IP address, browser type, pages visited, time spent), device information, and cookies or similar tracking technologies.

If you become a customer, we collect additional information necessary to provide our payment processing services, including business verification data, financial information, and transaction data as required by applicable law and our contractual obligations.

We use the information we collect to respond to your inquiries and provide the services you request; to communicate with you about our products, services, and updates; to improve and develop our platform; to comply with legal obligations and enforce our agreements; and to detect, prevent, and address fraud, security incidents, and other harmful activity.

We do not sell your personal information to third parties.

If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases: performance of a contract (where processing is necessary to provide our services); compliance with a legal obligation; our legitimate interests (such as improving our services and preventing fraud); and, where required, your consent.

We may share your information with service providers who assist us in operating our business (such as cloud infrastructure providers, analytics vendors, and customer support tools), subject to confidentiality obligations.

We may disclose your information if required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of Steel Pay, our customers, or others; or in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information is transferred.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal obligations.

We implement and maintain technical and organizational measures designed to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encryption in transit and at rest, access controls, regular security assessments, and SOC 2 Type II, PCI DSS Level 1, and ISO 27001 certifications.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Steel Pay operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States. Where we transfer personal data from the EEA or UK to countries not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

Depending on your location, you may have the right to access, correct, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

We use cookies and similar tracking technologies to operate and improve our website, analyze usage, and support our marketing activities. You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy team at:

Steel Pay, Inc. Attn: Privacy Team 1 World Trade Center, Suite 8500 New York, NY 10007 [email protected]